Ryanair Initial Practice Exam

Which of these is NOT a responsibility during a crowd control situation?

1. Shouting with authority

2. Letting passengers manage themselves

3. Conducting head counts

4. Moving survivors to safety

The correct answer is: Letting passengers manage themselves

In a crowd control situation, it is essential to maintain order and ensure the safety of all individuals involved. Letting passengers manage themselves contradicts this responsibility, as it can lead to chaos and make it difficult to ensure everyone is accounted for and safe. Crowd control requires active management, including conducting head counts to keep track of passengers, moving survivors to safety to prevent harm, and communicating clearly and authoritatively to guide the crowd effectively. Allowing passengers to take charge would undermine the efforts to maintain control and ensure an organized response, making it crucial for staff to assert their authority and provide direction during such incidents.