Ryanair Initial Practice Exam

What is a key procedure in crowd control during an emergency?

1. Allow passengers to form lines

2. Stay in control and use loud hailer if necessary

3. Let passengers dictate the evacuation order

4. Hold a meeting before evacuation

The correct answer is: Stay in control and use loud hailer if necessary

Staying in control and using a loud hailer if necessary is essential in crowd control during an emergency. The primary objective is to ensure passenger safety and effective evacuation. When an emergency occurs, chaos can ensue, and it is vital to maintain order amidst potential panic. By using a loud hailer, personnel can communicate clear instructions, guiding passengers toward safe exits and preventing confusion. Establishing authority and providing direction can significantly reduce the risk of injury and help ensure that everyone evacuates in an organized manner. It allows staff to quickly disseminate vital information, such as how to proceed or where to go, facilitating a more efficient and orderly response to the emergency situation.